Privacy Policy
Your privacy is our priority. We are committed to protecting your personal information and ensuring your global travel experience is secure.
1. Information We Collect
When you interact with the Lamha Travels platform, specifically during the booking process, we collect only the essential information required to fulfill your travel arrangements:
- Personal Identity: First name and last name.
- Contact Details: Email address and mobile/WhatsApp number (including country code).
- Travel Preferences: Travel dates, destination choices, and passenger counts (adults, children, infants).
2. How We Use Your Data
The data we collect is strictly utilized to enhance your travel experience. Your email address is used to send digital tickets, booking confirmations, and official invoices. Your mobile number allows our team to provide real-time, 24/7 WhatsApp support and critical itinerary updates before and during your trip.
3. Payment Security & Financial Data
At Lamha Travels, we guarantee absolute financial security. We do not store, process, or save your credit card numbers or banking passwords on our servers. All payments are processed through certified, bank-grade payment gateways (such as CrediMax, BenefitPay, and PayPal) using industry-leading 256-bit encryption. We only store the "Transaction Reference" to verify your booking status.
4. Cookies & System Technologies
Our website uses modern web technologies (including essential session cookies) to provide a seamless user experience. These functional cookies are strictly used to remember your active session, your preferred currency (e.g., BHD, USD), and your UI theme preference (Light/Dark mode). We do not use intrusive third-party tracking cookies to sell your data.
5. Third-Party Data Sharing
To successfully execute your travel itinerary, we must share specific details (such as passenger names and contact info) with trusted third-party partners. This includes airlines, hotel properties, and local ground operators. These partners are authorized to use your information solely for the purpose of delivering the contracted travel services.
6. Your Data Rights
You have the right to access, update, or request the deletion of your personal account information at any time. If you wish to opt out of marketing communications or have your data removed from our active databases, please contact our support team.
Privacy Concerns?
If you have any questions about how we handle your data, our compliance team is here to assist you.
Contact Support